Our company purpose is: To do everything in our power to stand with our members in sickness and in health.
We also stand with our members and their communities in times of disaster – we donate money to disaster relief agencies and provide personal help to crisis-stricken members by:
- Explaining options for accessing care
- Helping locate a network provider, hospital or dialysis center
- Replacing lost ID cards or benefit information
- Accessing medical records
- Providing early refills for prescription medications
- Ensuring transition of care or continuity of care needs